Your trust is important to us. You should find the answers to all your questions within this website. If you do require any further details or would like to get in touch for any reason please contact us. We can respond quickly to emails, a little longer if you require a written response.

You can email us at:

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You can also write to us:

MC-UK
680 Burnage Lane
Manchester
M19 1NA

Alternatively, you can contact us by phone:

0161 713 1892, or 0303 040 1570

Donation Policy

Once you have completed the payment, a receipt for your donation will be sent to your email address. You should receive this email within seconds of completing payment, but sometimes this can take upto 20 minutes. Once our accounts department have verified the donation in full, a more detailed receipt and associated information may be sent to you.

If you have any queries after completing the payment, please contact us by sending an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Refund Policy

We offer a no quibble 30 day refund policy. If you are not happy with your donation for whatever reason, you may request a refund of your payment by sending an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . So that we may locate your record, be sure to provide your Donor Id and/or Name & Postcode.

Privacy Policy

Your information is secure with us. We do not store your financial information including you credit / debit card details on our system. We do not share your details with any third-party. MC-UK is committed to protecting the privacy of the information We obtain from You. That information shall be obtained on each occasion that You access this website and when You use any product or service featured in the Website.

You need to be aware that third party websites which are linked to the Website may contain privacy provisions that differ from this Privacy Statement. Such third parties may use Your information differently to the way in which We shall Use it.

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